PRIVACY POLICY

This Privacy Policy explains how SUNSUN COMMERCE INC (“FYTROFIT,” “we,” “us,” or “our”) collects, uses, and discloses your personal information in connection with its operation of the fytrofit-usa.com e-commerce platform.

We are committed to protecting your privacy online. We understand that you may wish to avoid having your personal information distributed or used in ways you do not agree with. This Privacy Policy outlines how we collect information, how we use it, and what rights and controls you have regarding your information.

We will always inform you of any significant changes to this Privacy Policy. This Privacy Policy was last updated on July 11, 2025.


1. INFORMATION WE COLLECT

Personal information refers to information that can be used to directly or indirectly identify you. It also includes any anonymous information linked to data that can identify you. However, it does not include information that has been irreversibly anonymized or aggregated such that you can no longer be identified—whether in combination with other information or otherwise.

We collect and use only the personal information necessary for legal compliance, to administer our business, and to provide you with the services you request.

You may provide us with personal information when you:

  • Register on our site
  • Place an order
  • Subscribe to our newsletter
  • Respond to a survey or otherwise contact us

Depending on the activity, you might be asked to provide:

  • Name
  • Email address
  • Mailing address
  • Phone number

You may, however, visit our site anonymously if you prefer.


2. HOW WE USE YOUR INFORMATION

We use the information you provide for the specific purpose stated at the time of collection or as otherwise permitted by law. Common uses include:

  1. Personalizing Your Experience
    Your information helps us understand your preferences so we can better respond to your individual needs.

  2. Improving Our Website and Your Shopping Experience
    We continually strive to enhance our website offerings based on feedback and information we receive from you.

  3. Improving Customer Service
    Your information allows us to respond more effectively to customer service requests and provide ongoing support.

  4. Processing Transactions
    We use your information to handle orders, execute payments, and deliver purchased products or services.

  5. Conducting Promotions or Surveys
    We may administer contests, special promotions, surveys, or other features using the information you provide.

  6. Sending Periodic Emails
    The email address you provide for order processing may be used to send important information and updates about your order, as well as occasional company news, promotions, and product or service information. You can unsubscribe from marketing emails at any time by following the unsubscribe link or contacting our support team.


3. LEGAL BASIS FOR PROCESSING (EEA VISITORS)

If you are located in the European Economic Area (EEA), our processing of your personal information may rely on one or more of the following legal bases:

  • Consent (GDPR Article 6(1)(a)): We may process your personal information if you have given us consent. You may withdraw your consent at any time by emailing service@fytrofit-usa.com.
  • Contract (GDPR Article 6(1)(b)): Processing may be necessary for the performance of a contract with you or for pre-contractual steps you request.
  • Legal Obligation (GDPR Article 6(1)(c)): We may process personal information to comply with a legal obligation.
  • Legitimate Interests (GDPR Article 6(1)(f)): We may process your personal information to meet our legitimate business interests, provided such interests are not overridden by your fundamental rights and freedoms.

4. YOUR RIGHTS

We take reasonable steps to ensure your personal information is accurate, complete, and up to date. You have the right to:

  • Access the personal information we hold about you.
  • Correct or Delete that information.
  • Restrict or Object to its processing.
  • Receive your personal information in a structured, commonly used format.
  • Transmit your personal information to a third party, where technically feasible.
  • Lodge a Complaint with a data protection authority if you believe your rights are infringed.

To protect your privacy, we may request additional information from you to confirm your identity before releasing or deleting your personal information.
If you wish to exercise any of these rights, please contact us at service@fytrofit-usa.com. We strive to respond to valid requests within a reasonable timeframe.


5. HOW WE PROTECT YOUR INFORMATION

You are responsible for maintaining the confidentiality of your username and password for fytrofit-usa.com. We recommend using a strong, unique password and changing it frequently.

We implement various security measures to safeguard your personal data:

  • Secure Server & Encryption: All sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our payment gateway provider’s database, accessible only by authorized personnel required to keep the information confidential.
  • Limited Data Storage: After a transaction, your private information (credit cards, etc.) will not be stored on our servers in a way accessible by unauthorized parties.
  • Security Scans: Our servers and website undergo regular security scans to protect against vulnerabilities.

6. COOKIES & TRACKING TECHNOLOGIES

Yes, we use cookies—small files stored on your computer through your web browser (if allowed by your settings). Cookies enable site or service provider systems to recognize your browser and remember certain information.

We use cookies to:

  • Remember & Process Items in your shopping cart.
  • Understand & Save Preferences for future visits.
  • Compile Aggregate Data about site traffic and interaction to improve our services.

We may also use third-party service providers like Google Analytics to better understand how visitors interact with our website. Information (including your IP address) generated by such cookies may be transmitted to and stored by Google on servers in the United States. Google may share this data with third parties where required by law or when such third parties process information on Google’s behalf. Google will not associate your IP address with other data it holds.

If you prefer, you can set your browser to warn you each time a cookie is sent or to disable all cookies. However, disabling cookies may affect certain site functionalities. You can still place orders by contacting our customer service at service@fytrofit-usa.com.


7. DISCLOSURE OF INFORMATION TO OUTSIDE PARTIES

We do not sell, trade, or otherwise transfer your personal information to outside parties, except for trusted third parties who assist us in operating our website, conducting our business, executing payments, delivering products or services, or otherwise serving you—provided these parties agree to keep this information confidential.

We may also release your information when we believe it is appropriate to comply with the law, enforce our site policies, or protect our rights or others’ rights, property, or safety. Non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.


8. DATA RETENTION

We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law (e.g., tax, accounting, or other legal requirements).


9. THIRD-PARTY LINKS

Occasionally, we may include or offer third-party products or services on our website. These third-party sites have their own independent privacy policies, and we bear no responsibility or liability for their content or activities. Nonetheless, we welcome any feedback regarding these sites to maintain the integrity of our own website.


10. TERMS OF USE

Please also review our Terms of Service, which establish the use, disclaimers, and limitations of liability governing the use of our website. You can find it here: Terms of Service (update link as needed).


11. CHANGES TO OUR PRIVACY POLICY

If we decide to change our Privacy Policy, we will:

  • Post those changes on this page.
  • Update the “Last Updated” date at the top of this document.

Continuing to use our website after these changes are posted indicates your acceptance of such revisions.


12. CONTACT US

If you have any questions about this Privacy Policy or its implementation, please contact us:

  • Email: service@fytrofit-usa.com
  • Phone: +1 6575491666
  • Address: 250 Fillmore Street, Suite 150, Denver, CO 80206, United States

We will make every effort to respond to your inquiry promptly and address any concerns you may have about our data handling practices.